FAQs

Most of our lehengas and ethnic ensembles are supplied in a premium semi-stitched format. This allows you the flexibility to have the blouse and waist tailored precisely to your measurements by your local boutique or tailor for a flawless custom fit.

Handwork Collections: Feature bespoke, hand-embroidered detailing such as zardozi, cutdana, sequins, and beadwork crafted by traditional artisans. Subtle variations or initial minor shedding of loose embellishments during transit are natural hallmarks of authentic hand-craftsmanship.

Machine Collections: Feature high-precision, intricate threadwork and digital prints designed for flawless pattern consistency and structural durability.

We shoot all garments under professional studio lighting and color-correct every image to match the real fabric as closely as possible. However, due to variations in mobile/desktop display settings, minor differences in shade may occur and are completely normal.

Dispatch: Ready-to-ship semi-stitched garments undergo a final quality inspection and are dispatched within 24 to 48 hours.
Delivery: Domestic orders within India typically arrive within 3 to 7 business days post-dispatch.

To maintain strict inventory standards for high-ticket ethnic wear, Vastrago operates on a Final Sale policy. Returns or replacements are accepted strictly and only in the event of a manufacturing defect or if an incorrect item was delivered. We do not accept returns for change of mind, sizing issues, or slight color variations.

You must record a single, continuous, unedited unboxing video showing the sealed package being opened and the defect clearly highlighted. Email our concierge team at support@vastrago.com with your order number and unboxing video within 24 hours of delivery. The garment must remain unworn with all tags intact.