Skip to content

Complimentary domestic shipping on orders over ₹5,000

vastrago
Wishlist Bag
vastrago
My accountVastrago WalletRewardsContact us
Search Vastrago

LehengasBridalBlousesJewellery

Shipping policy

VASTRAGO – SHIPPING & DELIVERY POLICY

1. Overview

At Vastrago, every piece is treated with meticulous care. To ensure your luxury ethnic wear arrives in pristine condition, all garments undergo a comprehensive quality check, professional steam finishing, and secure protective packaging prior to dispatch.

2. Processing & Dispatch Timelines

  • Ready-to-Ship Apparel: In-stock and standard semi-stitched garments undergo final quality inspection and are dispatched within 24 to 48 business hours of order confirmation.

  • Made-to-Order Ensembles: Pieces crafted on a made-to-order basis require dedicated artisan scheduling and finishing. These items are dispatched within up to 7 business days of order placement.

  • Note: Dispatches do not operate on Sundays or gazetted public holidays.

3. Domestic Delivery (Within India)

  • Orders Over ₹5,000: We provide Complimentary Free Shipping across India on all domestic orders of ₹5,000 or more.

  • Orders Under ₹5,000: Standard shipping charges are calculated dynamically at checkout based on the delivery postal PIN code and consignment weight.

  • Courier Partners: We ship via premier courier networks (including Blue Dart and Delhivery) to guarantee safe transit.

  • Estimated Transit Times:

    • Metro Cities: 2 to 4 business days post-dispatch.

    • Rest of India: 4 to 7 business days post-dispatch.

4. International Delivery (Worldwide)

  • We ship internationally to destinations worldwide via express global couriers (such as DHL Express or FedEx).

  • Shipping Rates: International shipping is charged at a flat rate of ₹5,000 per order, regardless of destination country or parcel weight.

  • Estimated Transit Times: International shipments typically arrive within 5 to 9 business days post-dispatch.

  • Customs & Import Duties: International consignments are shipped on a Delivered Duty Unpaid (DDU) basis. Any import tariffs, customs duties, or local entry taxes assessed by the destination government are the sole responsibility of the customer.

5. Order Tracking

As soon as your shipment is handed over to our logistics partner, an automated dispatch notification containing your tracking number and tracking link will be sent to your registered email address.

6. Address Accuracy & Deliveries

Please ensure your shipping address, postal PIN/ZIP code, and phone number are accurate at checkout. Our courier partners will attempt delivery up to three times. In cases where delivery fails due to an incorrect address or non-availability of the recipient, re-shipping charges will apply before the parcel can be re-dispatched.

7. Shipping Inquiries

For any updates or assistance regarding your shipment:

  • Email: support@vastrago.com

  • Client Concierge Hours: Monday to Saturday, 10:00 AM – 7:00 PM IST

Your bag

 ✦ Stylist Concierge